Shipping policy

We are committed to processing and delivering your orders promptly. Please monitor your email, including your junk/spam folder, for all updates regarding your order. We will notify you via email as items are shipped or if there are any updates on your order's status.

Please ensure that your order details—such as size, color, style, and shipping address—are correct before placing your order. Once submitted, orders cannot be edited or adjusted. Any additional shipping costs due to errors in the order information will be the customer's responsibility.

Orders are typically processed within 5 days of the order date. Upon shipment, you will receive a shipping confirmation email containing your tracking number for tracking status. Please note that once packages leave our facility and are in the hands of USPS, we have no control over shipping time, handling, or delivery.

More information, here.

If you have any other questions, please get in touch with us by emailing CustomerService@tcsurf.com