We ship everywhere in the U.S. and internationally except Europe, Japan, Australia, New Zealand, and Brazil.

If you are a resident of one of the countries we don't ship to, please check out their local T&C Surf Designs store, here.

Orders are typically processed within 5 days of the order date.

• Domestic packages are shipped with USPS. Allow 4-7 business days for your order to arrive. We do not offer Express Shipping at this time.

• International packages are shipped with DHL. Allow 4-12 weeks for your order to arrive, depending on destination and customs processing. 

* These are estimated delivery times given by shipping carriers, but nothing is guaranteed. Once packages leave our facility, T&C Surf has no control on delivery time/process.

You will receive a shipping confirmation email once your order has shipped from our warehouse. It will contain information to track your order.​​

Please keep in mind that delivery time frames begin calculating once your order has shipped out of our warehouse.

There can be multiple reasons why your tracking states delivered but you have not received your package.

• In rare cases, packages may say delivered up to 48 hours before arrival depending on carrier.
• Look for a notice of attempted delivery.
• Look around the delivery location for your package. Some carriers may hide packages to avoid theft.
• Check with neighbors to see if they received your package.

If your package states delivered and you have yet to receive it after 48 hours, please contact us.

The best way to determine your shipping costs is to add items to your shopping cart and proceed to checkout. Enter your shipping address during the checkout process to see the applicable shipping fee based on your order and shipping location.

Ensuring your satisfaction is our utmost priority. We happily welcome online returns within 30 days from the date of your order shipment. Please note that no online refunds will be accepted after this 30-day period (with the exception of holiday orders, which will be extended to 60 days). Items must be returned in new condition, original tags and in 100% resalable condition. Kindly be advised that customers are responsible for covering return shipping costs. Request a Return/Exchange.

See our full Policy, here.

Once a return package has been sent back to us, please allow 10-14 business days for transit time. Once our facility has received the return, allow for an additional 7-14 business days for the refund to be completed & transaction to appear on original form of payment.

Exchange packages will be processed and shipped like a regular online order.

Unfortunately, orders made in-store cannot be returned online.  Please check your receipt for the Return Policy or visit/contact our retail stores.

You can return online orders at one of our T&C Surf stores.  Please be sure items are new/unused, have original tags and in resalable condition.  Copy of invoice and the original card used for payment must be present to complete the transaction.  

Once you place an order, you will receive a confirmation email with all the details. If you don't see it in your inbox, please check your spam or junk folder as well. If you still can't find it, feel free to contact us for assistance.

You have a short window of time to cancel or modify items/orders before they begin processing. Contact us within the first few hours of placing an order with your request of detailed modification/cancellation. No request are guaranteed.

Physical Gift Cards purchased or loaded with store credit can only be used at our retail stores. Find the nearest store to you here.

Unfortunately, we do not offer this option at this time.

Sold out of an item you're interested in? Hang on there's still hope. Simply sign up for the "Alert Me When Available" option on the product page and we’ll notify you if it becomes available again due to returns or restocking.

Please see our Men's Size Guide page for more information. If you need additional information or sizing, please contact us.

T&C Surf Custom Bottles Warranty: Online Order Number is mandatory for the warranty to be valid through our online shop.  NO EXCEPTIONS.

This warranty does not cover regular wear and tear such as dents, scratches, powder coat chips from the bottle being dropped, damaged, etc.  Your Hydro Flask, Yeti, or Stanley bottle can be exchanged if it sweats, rattles or no longer insulates as long as there are no dents on it (pictures will need to be provided).  You may also exchange your bottle if there is discoloration inside the bottle or rough welds along the rim of the bottle (pictures will need to be provided).  Please note that T&C Surf can only replace the bottle for the exact same size, color, and design.  Unfortunately, we cannot cover the costs of customized engraving, stickers, or any other applications.  This warranty is valid at T&C Surf for 1 year after purchase.

For any inquiries regarding surfboards, please contact our T&C Surfboard Factory through our Contact Us page. Select the "Surfboard Factory" dropdown option, and someone from our team will be in touch with you soon.